All guests will be required to check in via the Service NSW code on arrival
Hand sanitiser will be available at entry, all attendees will be required to use the sanitiser as part of entry conditions
Guests may be temperature checked, if your temperature exceeds 37.4C entry will not be permitted
If you are feeling unwell, please do not enter the event
As per the NSW Governments restrictions, we ask all customers visiting the event between Wednesday 22nd June and Wednesday 30th June to please wear a mask
FAQ's Is the ice rink wheelchair accessible?
Yes, the rink is wheelchair accessible.
We ask for guests in wheelchairs to bring a friend or family member to assist them on the ice.
What happens if I arrive late?
We understand that things come up, we are happy to accommodate your ticket if you are late however please ensure if you are booking for the last session that you attend with plenty of time before the closing time as trading hours cannot be extended.
Can I use my Service NSW Dine & Discover vouchers?
Yes, you can use you NSW Discover voucher to purchase tickets through our online ticketing platform or direct from the ticket booth on Main Street.
Will the ice rink close in inclement weather?
Unless weather warnings are in place, the rink will operate as advertised. We will do our best to contact you via your Eventbrite booking closures due to inclement, however we recommend checking for updates on the Rouse Hill Town Centre Facebook Page
Can I buy my tickets at the event?
Yes, you can buy coupons from the ticket booth or the ice rink.
Do I have to check-in?
Yes, a Service NSW QR code will be at the entry of the event, you are required to check-in when you arrive for your session.