Services and Facilities

Customer Service

Looking for a particular shop or service? Our Guest Experience Team is waiting to help you make your RHTC Shopping experience the best possible.
Don’t be shy, feel free to ask our friendly and helpful team anything. They can be found at the Information Centre, located on Library Lane, just off Town Square. 

For those needing a bit of extra help getting around, Rouse Hill Town Centre provides strollers, wheelchairs and electronic scooters free of charge. Pick one up from the Information Centre. 


Location level:
Located on Level G, located on Library Lane, just off Town Square
Phone number:
02 9421 2300


Justice of Peace Services

Office of Ray Williams MP – State Member for the Castle Hill Electorate
Level 2. Suite 202 - Rouse Hill Town Centre
(Office building opposite Metro station, lifts across from TimeZone and one floor above the Medical Centre.) 

Phone: (02) 8882 9555

A Justice of the Peace is available each day during opening hours: Monday-Friday 9am-1pm, 2pm-5pm.
No appointment required.

This office offers its JP services to residents of the Castle Hill Electorate only. Identification will be required for proof of address.

The Castle Hill Electorate suburbs include: Annangrove, Beaumont Hills, Box Hill, Castle Hill, Dural, Gables, Glenhaven, Kellyville, Kenthurst, Maraylya, Middle Dural, Nelson, North Kellyville and Rouse Hill.

If you reside outside the Castle Hill Electorate, you can attend your local Service NSW centre, contact the State or Federal MP in your electorate, call the Department of Justice (8688-7777) or visit: to find local services.


  • Please bring Photo Identification with Signature (drivers licence, photocard, passport).
  • If certification of documents is required, you must bring both the Original and Photocopies with you.
  • If witnessing of a signature is required, do not sign the document until you are with the JP. The JP must watch you sign the document.

Gift Cards

The perfect gift for everyone, for any occasion. The Rouse Hill Town Centre Gift Card is available online or at our Customer Service Desk. 
Use it like a debit card, it is redeemable at all Rouse Hill Town Centre stores that accept EFTPOS.

Medical & Dentistry

For all of your medical needs, Rouse Hill Medical and Dental office is located at Rouse Hill Town Centre. They are open from 7am - 10pm between Monday - Friday and from 8am - 10pm on Saturday and Sunday. For further information or to book an appointment, please call 02 8889 8900 .